Shipping & Returns

Terms and Conditions:

Shipping charges 

Shipping charges are applicable on all items that need to be couriered by glassprintonline.com. As part of our on-going offer, we charge just Rs.20/kg- for shipping your prints to any part of India .

Shipping Service and Delivery Period Goods are dispatched within 10 working days of the confirmation of your order and payment. If you want us to expedite your shipping, please contact us at admin@glassprintonline.com.

We use Courier services for shipping all our products across India. Our experience with them has been positive and they serve almost all corners of the country.

Courier takes ideally 2-4 days to deliver the products to your address.

All our products are dispatched from our Madurai Factory.

Transit Loss or Damage 

If you have received your order in damage/broken condition, please email us at admin@glassprintonline.com within the next 24 hours. Please arrange to send us couple of images of the damaged item. The images should show clearly the packaging, the item and also the courier tracking no. Once we receive your request with images, we will replace the damaged item with a new item free of cost. We will not be able to process your request until we receive the images.

Refund Policies 

If you were charged more than what you have ordered for, please feel free to ask for refund. Refunds are provided by simply reversing the charges on your credit card or bank account used when the order was processed. Refunds may also be claimed by canceling orders, which are not processed. For cash on delivery orders refunds would be provided by cheque in the name of the buyer.

Return and Exchange Policies 

All our Prints are exclusively prepared for the respective customers. we do not accept any sales return from the customers. You shall indicate the changes required, we shall correct the same in forthcoming orders.

Holosolv Marketing is not responsible for risk of loss during shipping. Currently we do not offer exchange facilities.

Abnormal Conditions:

On very abnormal Conditions, machinery breakdowns, natural calamities, strikes, labour problems, Government Actions or decisions, material shortage or non availability, etc., if supplied got delayed or materials not supplied in time, the customers can only claim for cancellation of orders and refund of money after payment gateway or bank charges. No other claims or damages shall be entertained.